Tell us what you need

What is the business called?

The name people know it by is fine.

What does it do, in one line?

How you would say it to someone at the next table.

Where is it?

A town is enough. We work across Kent, Sussex and London, and further when it makes sense.

Is there a website already?

Leave it empty if there is not one.

What do you need built or kept moving?

Choose as many as apply. You can change your mind later.

• A website
• To be found on Google
• Social media done for me
• Photos, video, writing
• Bookings, tills, the systems behind it
• Someone to look after all of it

What is not working, or what do you want that you do not have?

Plainly. This is the part we read first.

Who is it for?

The people you want to reach, and where they are.

Who built what you have now?

• There is nothing yet
• We built it ourselves
• An agency or a freelancer built it
• It is there, but nobody knows who built it

Is there a brand already?

A logo, colours, photographs: whatever exists.

• Yes: a logo, colours and photography
• A logo, and not much else
• No, we would like you to make one

Which systems are already in use?

We connect to the accounts you already have. They stay yours.

• A booking or appointment system
• A till or card machine
• A CRM or a contacts list
• Accounts software
• An online shop
• Email marketing
• A Google Business Profile
• None of these yet

When does it need to be live?

An honest answer is more use than an optimistic one.

• No date in mind
• A season: before the spring, before Christmas
• A fixed date, and there is a reason for it

Which of these is the right size?

Our prices, so nobody is surprised later. Every price excludes VAT.

• Less than £4,800, and not a monthly plan There is no tier below this, so we would point you elsewhere.
• Launch, £4,800 Up to eight pages, one design direction developed to completion, art direction and copy, the Core admin, launch and the first month of Care.
• Growth, £9,500 Up to twenty pages or a catalogue, two design directions explored before one is developed, a content plan and the first month of search set-up, the Core admin with Bookings or Commerce for the first year, and integrations with your existing systems.
• Signature, £18,000 and up A site designed as a piece of work in its own right: bespoke interaction and motion, illustration or 3D where it serves the story, a full content programme, and a launch campaign. The award-entry tier.
• A monthly plan rather than a project Care from £180 a month, Search from £1,250 a month, Social £950 a month.
• Not decided yet We will put a fixed price on it and you can decide then.

How do you want to approve things?

Every approval is recorded either way.

• In my own admin, one tap
• By email
• On a weekly call

Who else is involved in decisions?

Names and roles. We will give them their own login if you want.

Anything else we should know?

Constraints, a bad experience last time, something coming up.

How do we reach you?

We reply with a fixed price and a plan, not a newsletter.

How did you find us?

• A search engine
• Somebody recommended you
• Social media
• A letter or a call from you
• Somewhere else

May we contact you about this brief?

Only about this. We do not ask for marketing consent here, and we do not sell anything on.